Our Simple & Caring Process
A Friendly, No-Pressure Chat & Survey
Your journey starts with a simple phone call to our team. We're here to listen and answer any questions you have. If you're comfortable, we’ll schedule a free home survey with one of our local advisors. They will visit at a time that suits you, talk through your needs, and take precise measurements of your staircase. There is absolutely no obligation to buy.
A Clear, Fixed-Price Quote
Based on the survey, our advisor will recommend the best stairlift for you and your home. They will provide you with a detailed, written quote that is fixed for 30 days. We believe in complete transparency, so the price you see is the price you pay, with no hidden extras for installation or delivery.
Clean, Tidy & Professional Installation
Once you decide to proceed, our highly-trained engineers will carry out the installation. A straight stairlift takes just a few hours. They will be respectful of your home, work cleanly and efficiently, and won't leave until you are 100% confident in using your new stairlift. They'll show you all the features and make sure it's a perfect fit for you.