Cookie policy

Last updated 5 October 2026

1. 1 What cookies are

   A cookie is a small file a website asks your browser to store. Some are needed for a site to work at all. Others watch how a site is used, or follow people between sites to target advertising.

2. 2 What this website uses

   This website sets a small number of cookies that it needs to work. These do not need your consent, but you are entitled to know about them, so they are listed below.

   With your permission, we also use Google Analytics to understand which pages are useful and how visitors find us. We do not use advertising, social media or any other third-party tracking.

3. 3 The cookies we set

   Cookies set by the Direct Stairlifts website, with purpose, category, duration and provider

   Name	Purpose	Category	Duration	Provider
   direct-stairlifts-session	Keeps your visit working, for example while you fill in the enquiry form.	Strictly necessary	2 hours	Direct Stairlifts
   XSRF-TOKEN	Protects the enquiry form against submissions forged by another website.	Strictly necessary	2 hours	Direct Stairlifts
   cookie_consent	Remembers your cookie choice, so that we do not ask you again on every page.	Strictly necessary	1 year	Direct Stairlifts
   _ga	Lets Google Analytics tell one visitor from another so that visits can be counted. Only set if you accept analytics cookies.	Analytics	2 years	Google
   _ga_ followed by an identifier	Keeps track of a visit for Google Analytics. Only set if you accept analytics cookies.	Analytics	2 years	Google

4. 4 Your choice, and changing your mind

   When you first visit, we ask whether you accept analytics cookies. Rejecting them is exactly as easy as accepting them, and nothing optional is set until you have chosen.

   You can change your mind at any time with the Cookie Settings link, which is also at the bottom of every page. If you withdraw your permission, analytics stops and the analytics cookies are removed from your browser.

5. 5 Controlling cookies in your browser

   Every major browser lets you see the cookies a site has set, delete them, and block them. Blocking strictly necessary cookies can stop parts of a website working, such as the enquiry form.

   If you would like help with any of this, telephone us or email enquiries@directstairlifts.co.uk.